01752 661338Delivery & Returns
Returns Policy
No returned item will be accepted unless you have previously contacted us and we have given you a "Returns Advice Code". This code can be obtained by phoning us on 01752661338 or by e-mailing us at enquiries@dasplymouth.com .
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item(s) within 7 working days of delivery. This applies to all of our products provided that all item(s) are returned unused, with packaging and in a re-saleable condition. Upon receipt of these items we will issue a refund and/or resend the correct item(s), with the exception of special order items which you have specifically requested.
Please note that you are responsible for the safe return of any item(s) including the cost of delivery both ways unless we have sent incorrect or damaged good(s). An item is not deemed to be incorrect if the part is a recognised alternative or a part which has been upgraded or modified by the manufacturer. No part will be accepted back if it has been fitted modified or damaged.
Parts returned, after your 7 day 'cooling off' period, which are either unwanted or incorrectly ordered by the customer may be subject to a 30% handling/re-stocking charge. This does not apply to special orders, which are non-returnable.
